State Farm® Insurance Agent Lonnie Portner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jerry Chandler
October 13, 2025
5
out of
5
rating by Jerry Chandler
"The best insurance agency in town with the best looking, friendliest and knowledgeable staff!!!"
Andrea Quinn
October 9, 2025
5
out of
5
rating by Andrea Quinn
"I recently moved to Iowa from out of state, and I have to say, Lonnie and his staff, James, Lorraine and Cheyenne have been amazing helping me get all of my insurance transferred over. I highly recommend using this State Farm Agency."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
joyce beason
October 9, 2025
5
out of
5
rating by joyce beason
"Lorraine is the absolute best to work with! I’m a new customer and glad I found her!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mindy Johnson
October 8, 2025
5
out of
5
rating by Mindy Johnson
"Lorraine has been by far THEEE best!!! It's hard moving away from everyone but know you can always rely on your insurance gal, even when she's not in the office. She's very respectful and won't sugar coat anything, very honest and reliable. Thanks for the amazing quote on life insurance too!! I absolutely 💯 recommend Lorraine Nelson and State Farm!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kate Marie
September 11, 2025
5
out of
5
rating by Kate Marie
"Been a customer for years. Wonderful customer service and they genuinely care about your needs and concerns."
We responded:
"Thank you Kate! We take pride in our customer service and being there for all your insurance needs."
Joel Tool
September 8, 2025
5
out of
5
rating by Joel Tool
"Super friendly staff."
We responded:
"Hi Joel, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Don Jay
August 19, 2025
5
out of
5
rating by Don Jay
"Lonnie Portner's agency has been insuring my parents for many years. Following my father's recent death (and before) they have been absolutely excellent in all respects assisting me in addressing their affairs. Great, great people!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Riley McCarthy
August 18, 2025
5
out of
5
rating by Riley McCarthy
"Everyone at this Statefarm location has always been so nice, especially Lorraine. She is caring, genuine, efficient, kind, and extremely helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Garfield Berndt
August 6, 2025
5
out of
5
rating by Garfield Berndt
"I’ve had different insurers over the last 30 yrs and you all are the absolute best I’ve ever had. Thank you for everything you do 😊"
We responded:
"Thank you, Garfield, for the 5-star review! We're thrilled to know you had a positive experience throughout the years. We are honored to service all your insurance needs."
Julie Wares
August 5, 2025
5
out of
5
rating by Julie Wares
"I was needing to switch insurance companies so stopped in at State Farm. Everyone on Lonnie’s team was more than helpful and made the entire experience seamless! Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
joel grimm
July 29, 2025
5
out of
5
rating by joel grimm
"Lonnie Portner office is amazing! When I have vehicle updates or changes i shoot Lorraine an e-mail and she always gets back to me right away. Great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shelby Cranston
July 29, 2025
5
out of
5
rating by Shelby Cranston
"So friendly & helpful. Highly recommend choosing them!!"
We responded:
"We’re honored by your positive feedback! Thank you for your 5 star review! "
Steven Lovell
July 29, 2025
5
out of
5
rating by Steven Lovell
"Anytime i called with questions or concerns i have always received excellent attention and answers. thanks lorraine nelson your voice backs an amazing team at state farm :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Davant Marshall
July 29, 2025
5
out of
5
rating by Davant Marshall
"Cheyenne is accommodating and helpful, dedicated and goes the extra mile."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Brandon Shafer
July 29, 2025
5
out of
5
rating by Brandon Shafer
"Had an excellent experience. Their customer service is amazing friendly and helpful! Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Lacy Kephart
July 29, 2025
5
out of
5
rating by Lacy Kephart
"Amazing customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Bradley Keenan
July 25, 2025
5
out of
5
rating by Bradley Keenan
"Very great place they go above and beyond to take care of there clients"
We responded:
"Thank you for your wonderful feedback! We're proud to go above and beyond for our clients and truly appreciate you recognizing our efforts. If you ever need anything else, we're always here to help! -Lonnie"
Angie Ceaser
July 23, 2025
5
out of
5
rating by Angie Ceaser
"I do not have State Farm or have I ever had, but Lorraine was wonderful to work with on a quote for an insurance policy. She gave me several scenarios and broke everything down at different deductible levels so I could do a good comparison of insurance carriers. Thank you for all the help."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lorraine provided you with clear options and helped you make an informed decision. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out! -Lonnie"
CAITLYN VIGIL
July 22, 2025
5
out of
5
rating by CAITLYN VIGIL
"I’ve had State Farm since I got my permit at 14! Came highly recommended from multiple generations of my family having their services. The team at Lonnie Portner State Farm has taken care of all my cars and properties while giving great customer service. Will continue to recommend them to anyone in need!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Evan Corey
July 22, 2025
5
out of
5
rating by Evan Corey
"James was awsome to work with when setting up my life insurance policy. He explained all my questions so that I could easily understand it all. Call James Reeder at Lonnie Portner - State Farm they will take good care of you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Savannah Hunter
July 15, 2025
5
out of
5
rating by Savannah Hunter
"Wonderful experience switching insurances."
We responded:
"Thank you Savannah for the 5 star review. Thank you for trusting in our Agency!"
Christian Carrillo
June 30, 2025
5
out of
5
rating by Christian Carrillo
"Lorraine Nelson will help you to the best of her ability, doesn’t hesitate to step up the plate for you. Wonderful lady, glad I can count on her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mary Robinson
June 26, 2025
5
out of
5
rating by Mary Robinson
"Cheyenne is an absolute delight to deal with! Very knowledgeable and helpful!"
We responded:
"Thank you so much for your kind words and great review! We're thrilled to hear that Cheyenne made such a positive impression on you. Our team strives to provide excellent service, and it's wonderful to know that her knowledge and helpfulness stood out. If you need any further assistance, feel free to reach out anytime! -Lonnie"
Scott Thompson
June 24, 2025
5
out of
5
rating by Scott Thompson
"Lorraine Nelsen was gr8. She provided the Auto/Home/Umbrella quotes that were requested and answered all my questions! She made the process of switching over our insurance painless. She assisted my son with his transfer of his State Farm insurance from AZ to IA last year. Thanks!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cory Claseman
June 19, 2025
5
out of
5
rating by Cory Claseman
"Great place to get car and home insurance. Very friendly and knowledgeable, and the price is right! The receptionist is very helpful, and can get you the best price available. I highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"